For Patients
Access without financial friction and with proactive, whole-person assessment.
Available in Massachusetts & California
Benefits:
$0 copays for Mindspan visits covered under GUIDE
No coinsurance for dementia-related services included in the program
Comprehensive assessments: cognitive, functional, safety, caregiver needs
Respite support up to $2,500 annually
Help with home safety modifications and transportation
For Caregivers
Round-the-clock expertise and practical tools that prevent burnout.
Available in Massachusetts & California
Features:
24/7 specialist-staffed support line
No-cost training (communication, behavior management, safety)
Virtual & in-person support groups
Emergency respite navigation
For Providers
Less admin, fewer crises, and clearer communication - without losing clinical leadership.
Available in Massachusetts & California
Features:
We handle dementia-related prior auths and appeals
Dementia questions route to us—reducing inbound call volume
Crystal-clear communication in your preferred format
Fewer avoidable ER visits and hospitalizations
Higher patient and caregiver satisfaction
Medicare Program
Available at Mindspan - Dementia care covered by Medicare - at no cost to you
The CMS GUIDE Model provides coordinated, team-based care for people living with dementia — plus practical support for caregivers. $0 copays, 24/7 access, and up to $2,500 in annual respite benefits.
Who qualifies for GUIDE?
Has a dementia diagnosis (Alzheimer’s, Lewy Body, vascular, or other)
Enrolled in Medicare Part B (Original Medicare or supported Advantage plans)
Has a caregiver involved in day-to-day support
Lives in Massachusetts or California (our current GUIDE service areas)
Coverage and eligibility vary by region and payer. We verify benefits and educate families during onboarding.